The worst, i paid for one hour massage and got a 30 minute one, horrible customer service. Dirty place and a terrible waste of money. Do not go there.. just don't such a bad experience, god.
October 2012
Appalling customer service. I called to set up an appointment on Monday, didn't hear back from them until Thursday. When I asked why there was such a delay the woman on the phone said something about not getting her messages from the other employees and said it was a mistake. Based on other reviews, I find that hard to believe. Either way, they had to schedule my appointment 2 weeks out, which was fine. The morning of the appointment I received a text message stating the massage therapist was sick, and I would have to reschedule. I understand that people get sick, and that it's not something you can anticipate/plan for; however, I think it is unprofessional... read full review
The worst, i paid for one hour massage and got a 30 minute one, horrible customer service. Dirty place and a terrible waste of money. Do not go there.. just don't such a bad experience, god.
Appalling customer service. I called to set up an appointment on Monday, didn't hear back from them until Thursday. When I asked why there was such a delay the woman on the phone said something about not getting her messages from the other employees and said it was a mistake. Based on other reviews, I find that hard to believe. Either way, they had to schedule my appointment 2 weeks out, which was fine. The morning of the appointment I received a text message stating the massage therapist was sick, and I would have to reschedule. I understand that people get sick, and that it's not something you can anticipate/plan for; however, I think it is unprofessional... read full review