Randall came out to fix our stove top for us and he did it quickly and perfectly! He was so helpful and left me with some more knowledge on my other appliances to help me in the future. Great guy and great service!
December 2023
My less-than-a year-old refrigerator was making a horrible noise day and night! Whirlpool set up service through Guinco. Raymond, the service technician, was at the house at 8am sharp on the appointed day. Fortunately I had recorded the noise and he was immediately able to diagnose the problem, order a part and schedule the installation. Raymond returned for the follow up as scheduled, at 2pm sharp and completed the installation within 10 minutes. Prompt courteous and problem resolved. I will be happy to use this company again!
October 2023
I have a Whirlpool washer that had been making an odd noise when using. It started before my purchase warranty had expired. I let it go and it got worse. Called Whirlpool and they set up an appointment with this company to come out to fix my washer. My tech was Jimmy, very professional and on time, even had booties to cover his shoes before he came in, I liked that!Once he heard the noise he knew exactly what was going on and parts needed. He ordered the parts, came back to install and he was fast. Did I mention he always called when he was coming?So now I have a washer that works great, like I just bought it, thanks to Jimmy and Guinco. I would definitely recommend... read full review
Randall came out to fix our stove top for us and he did it quickly and perfectly! He was so helpful and left me with some more knowledge on my other appliances to help me in the future. Great guy and great service!
My less-than-a year-old refrigerator was making a horrible noise day and night! Whirlpool set up service through Guinco. Raymond, the service technician, was at the house at 8am sharp on the appointed day. Fortunately I had recorded the noise and he was immediately able to diagnose the problem, order a part and schedule the installation. Raymond returned for the follow up as scheduled, at 2pm sharp and completed the installation within 10 minutes. Prompt courteous and problem resolved. I will be happy to use this company again!
I have a Whirlpool washer that had been making an odd noise when using. It started before my purchase warranty had expired. I let it go and it got worse. Called Whirlpool and they set up an appointment with this company to come out to fix my washer. My tech was Jimmy, very professional and on time, even had booties to cover his shoes before he came in, I liked that!Once he heard the noise he knew exactly what was going on and parts needed. He ordered the parts, came back to install and he was fast. Did I mention he always called when he was coming?So now I have a washer that works great, like I just bought it, thanks to Jimmy and Guinco. I would definitely recommend... read full review