Picked up dry cleaning and when I got home, I noticed bleach stains on my shirt. I called to let the dry cleaner know and was informed that I should've checked my dry cleaning prior to leaving the store and since I didn't do so, I was lacking common sense and he could not believe I had the audacity to call and complain. He was hateful and was unwilling to do anything to make it right.
December 2023
I took 3 shirts in for laundry/no starch. These are common print pattern cotton shirts. I was given a ticket for 2 shirts, Dry Clean. I tried to have the ticket corrected to 3 shirts and laundry service as requested. I was told the shirts MUST be dry cleaned. The care instructions label clearly states, Machine Wash and Do Not Dry Clean. This didn't matter. I took the shirts back and will always go elsewhere for any laundry service going forward. Their policy is they are not responsible for damage. These shirts would have been damaged and I'd be out 3 shirts. Stay away.
September 2023
We've used this dry cleaners for years but a few weeks back they lost my husband's favorite pants. He contacted this location. They told him to call another location. He has more than once. No return phone call ever. Nothing had been made right. We won't be back.
Picked up dry cleaning and when I got home, I noticed bleach stains on my shirt. I called to let the dry cleaner know and was informed that I should've checked my dry cleaning prior to leaving the store and since I didn't do so, I was lacking common sense and he could not believe I had the audacity to call and complain. He was hateful and was unwilling to do anything to make it right.
I took 3 shirts in for laundry/no starch. These are common print pattern cotton shirts. I was given a ticket for 2 shirts, Dry Clean. I tried to have the ticket corrected to 3 shirts and laundry service as requested. I was told the shirts MUST be dry cleaned. The care instructions label clearly states, Machine Wash and Do Not Dry Clean. This didn't matter. I took the shirts back and will always go elsewhere for any laundry service going forward. Their policy is they are not responsible for damage. These shirts would have been damaged and I'd be out 3 shirts. Stay away.
We've used this dry cleaners for years but a few weeks back they lost my husband's favorite pants. He contacted this location. They told him to call another location. He has more than once. No return phone call ever. Nothing had been made right. We won't be back.