About BIG BOBS FLOORING OUTLET
Big Bob's Flooring Outlet offers a wide selection of flooring products, including carpet, laminate, tile, luxury vinyl, and wood, at discounted prices. The company focuses on providing excellent customer service and aims to deliver a positive shopping experience. Many customers have praised the knowledgeable and helpful staff, particularly highlighting the support from salespeople like Eddie, who assist them in selecting the right flooring for their needs. The installation process has also received positive feedback, with customers noting the professionalism and timeliness of the installers. While most experiences have been favorable, some customers have reported minor issues, such as receiving flooring that was not as thick as requested, leading to noise and shifting problems. Despite efforts to resolve the issue, these customers felt the company addressed their concerns satisfactorily. Overall, Big Bob's Flooring Outlet appears to be a reliable company that offers competitive prices and a decent selection of flooring products. Customer service is generally highly rated, with many customers expressing gratitude for the communication and assistance provided by the team.
Eddie went above and beyond to help us locate a remnant of carpet. He even was transparent enough to disclose it was about go be discounted and let me know when it was so we could get it at the more reasonable price. I would recommend big bob’s for all of your flooring needs!
Eddie went above and beyond to help us locate a remnant of carpet for a bonus space that matched the rest of our house. He even was transparent enough to disclose it was about go be discounted and let me know when it was so we could get it at the more reasonable price. I would recommend big bob’s for all of your flooring needs!
Spoke with Jimmy. He was very helpful. Great customer service.