SERVPRO of Norman

SERVPRO of Norman is a well-regarded restoration company that excels in providing emergency services, particularly for frozen pipes in the winter. They are locally owned and operated, which enables them to offer personalized and efficient service. Their team of skilled restoration technicians is trained to handle advanced water and fire restoration tasks using state-of-the-art equipment. Customers have praised the company's professionalism, timeliness, and thoroughness in dealing with difficult situations. For instance, DJ inspected minor water damage in a kitchen caused by a leaking refrigerator, doing a thorough inspection without charging anything. Aaron and his crew were also highly appreciated for their professionalism and clear communication throughout the process, working carefully and respectfully. They continued to ask about comfort and well-being while efficiently managing the cleanup. Another customer shared that during a vacation, their house flooded due to a broken valve on the hot water heater. SERVPRO responded quickly, starting mitigation immediately. They set up many fans to dry out walls, floors, cabinets, and cushions, and removed soaked carpets. The team worked diligently, packing everything carefully and taking it to their temperature-controlled storage. They also removed damaged floors and baseboards, checked for moisture in walls, and removed wet insulation. The house was left very clean, with protected areas covered with plastic so reconstruction could begin smoothly. Everyone on the team was friendly, professional, and helpful, always ready to answer questions. Special thanks were given to Kenrick, DJ, Austin, Luis, Denenne, Chase, and team leader Patrick for their excellent work. In summary, SERVPRO of Norman demonstrates a strong commitment to professionalism, efficient service, and customer satisfaction, making them a reliable choice for restoration needs in the Norman area.