Davids Carpet Tile

Sep 2021

My post is a bit unique. I used this store 11 years ago to install wood floors in two rooms in my home. They did a great job however I found out later they didn’t leave the extra wood that was needed to go under a very large aquarium I had in one room. Fast forward 11 years later I go into the store trying to track down this specific wood flooring so I can match a space space where the aquarium used to be. The store is under new ownership and Jeremiah was not only amazing at trying to help me find the existing product, he was so understanding of the situation as my house is on the market and time is of the essence. And then he had a thought to check in the back and low and behold my extra was hidden in the warehouse!!! 11 years it had been sitting in the corner of a warehouse shelf. This man had an installer take care of my house immediately and my floor is repaired!!!!! This is customer service!!!! This is the Oklahoma Standard!!!! I cannot thank Jeremiah enough for taking care of a situation that wasn’t his failing in the first place. But I’m so incredibly thankful for him!!!! A very happy and appreciative customer. Erika