Reviews for Bobby Christensen, OD, FAAO
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 7:30AM - 1PM
Saturday: ClosedSunday: Closed
Tips
by appointment only accepts credit cards private lot parking gender-neutral restrooms bike parking
Had my yearly eye exam this morning. Not sure why I always make spots so early. Anyway checked in and waited abt 15-20 minutes. Got called back for the I tusk tests. I hate the puff of air in the eye test. Then off to see Dr Corey. Been seeing him for quite some time. After the dilation (great fun) he did all the rest of the exam. Read the letters, which one is better etc. if you wear glasses or contacts you know what I mean. Everything was good. The glaucoma tests were good. No change in 12 years there which is good. Everyone was very nice and polite. Great atmosphere. Good for another year.
I went to this clinic to get my eyes checked by the doctor at Vision Source in Del City.OK, At the end of the appointment, the doctor gave me eye drops and told me to try it. He didn't bring up that they costed anything so I took them and proceeded to check out at the desk and there they also did not speak about the eye drops costing anything so I assumed they were complimentary and I took them and left. I came back a couple months later for my next appointment and i'm trying to check in but the receptionist says that i can't get checked in until i pay the money i owe. i asked what is it that i owe and she said 20 some dollars or so for the eye drops. At this point, i can't even remember what she is talking about and proceed to tell her that there must be some kind of misunderstanding here. I end up remembering the eye drops from months back and i remembered how nobody asked for that money then and how i assumed it was free. I try to explain the situation to the receptionist and tell her that if i knew the drops costed money i would have not taken them. Either way, i did not have the money handy so i tell her to just let me check in to my appointment with the regular co pay and lets figure out the money later because i truly believe i am getting played at this point. She refused to check me in and says until you pay, you will not be seen !!, I thought this is very inappropriate and disrespectful. No practice dedicated to the wellbeing of its patients should treat their patients like this. Never. Especially when it is over something that i was mislead in to. If the eye drops costed money, why did they let me walk out with it payment ? To black mail me when i come the next time like they tried to do? Thats very unprofessional. Also, this is clinic not a pharmacy so I question why they are even selling these medications instead of giving me a prescription to go to a pharmacy!! Something fishy going on here. But regardless i was ready to pay but when they refused to see me until i pay them their mysterious dollars for eyes drops is when i really started to question the ethics and integrity of this practice. Proceed with caution people because these people don't care about you, they just care about their pockets by unethical ways.
Every thing was fine. Until I needed to bring my glasses back within the 30 day window for am exchange, which I was told when getting the initial glasses was allowed. I had the rudest person call me said she was the eyeglass manager!! Informed me it would be another 76.00 and it wlhad been a month. I informed her it has only been 3 week. I have the paper work for proof. Needless to say they do not uphold their own policy. Now I'm stuck with an expensive pair of glasses I can not use. BAWARE OF THIS PLACE!!!!