“Christopher came out and diagnosed my leaking ac ended up being the pea trap was clogged so the water wasn’t draining like it was supposed to fixed it the same day and even cleaned up the water that had leaked out from it being clogged, very knowledgeable and professional! Thank you sir!“
“My wife called me at work, 50 miles from home, around 11 am on Thursday, Aug. 15th, telling me that the inside A/C unit was still blowing but the outside unit wasn't doing anything, and that the temperature inside the house was reaching 90 degrees. We have 5 dogs, 2 cats, and a parrot that all stay inside our house.
I started looking for HVAC services in the Shawnee, OK area, since we live in McLoud. After reading all the positive reviews for Crider's, I gave them a call. I explained the situation to the lady who answered. She told me that the guys were out on a call but she'd let me know how soon they could get to our house. About 5 minutes later, she called me back and said that they would be at our house in an hour or 2.
Paul and Eric showed up at our house at around noon, met my wife, and went to work on our A/C issue. They found the problem almost immediately. After some back & forth between me and Paul on the phone about power feeds, they did what they had to do. They went back to Shawnee to get the parts to fix our problem and got it done in a timely manner. They were extremely respectful to my wife and her situation and showed complete professionalism in the process of their diagnosis and subsequent repairs.
The price for what they did was lower than I expected.
I called them back out Monday, Aug, 19th because the condenser fan had stopped working. I was off work and at home. I had a new capacitor left from an earlier repair, so I tried that after calling Paul. I called him back to cancel the call, but Eric was just pulling up. Eric went ahead and checked amperage draws on the system. He refused payment for the service call since he "didn't do anything." He said he's just happy to have us as customers.
THIS is what customer service is all about..
I will be their customer as long as they are in business. VERY PROFESSIONAL and courteous. I will be calling them again for any heat or air conditioning needs I may have in the future.
Thank you Paul and Eric!“
“Advanced HVAC knows what they're doing and diagnosed the problem last night. He helped us at 10pm. Very professional and quick excellent service. I will certainly use this company from now on!Services: HVAC system maintenance“