Salazar Roofing

Mar 2024

Salazar Roofing replaced our roof after we sustained damage in the severe storm last spring. We are very pleased with the job they did. They are a local company, had excellent communication, came when they said they would, completed the work efficiently, and cleaned up very well. After the roofers left, I didn't find a single stray nail around our property.We were MOST impressed with our representative, Danny Crotts. In our opinion, Danny went above and beyond. He helped us navigate pushback we received from the insurance company and really stayed on them to help us get as much as we could toward the replacement cost. He was patient, flexible, and honest. We trusted...read full review

May 2022

Seven years ago, we hired Salazar Roofing and Construction to remove and replace our roof due to wind damage. The plan was to ensure every shingle was attached with 5 nails and the roof would be guaranteed for 5 years. The crew made my roof look great, however it was discovered half way through they were only using three nails per shingle. That wasn't a problem in my eyes, the manager at the time said, "I'll still guarantee it for the full five years". That was a true statement. Each time there was an issue, his team was here and fixed any issue we had in a very timely manner. Fast forward to present time. My roof sustained a small amount of damage due to the strong Southwest Oklahoma wind; A very small spot maybe 4 feet long and three feet wide. I called Salazar and asked them to come fix it, fully prepared to pay their regular rates. their current Manager arrived in a few days to take a look. He advised he'd be back to fix it "free of charge" the following Thursday or Friday. I pushed back and advised I'm willing to pay for the repair. He insisted it was no trouble and he'd be out to fix it up in a few days, on Thursday or Friday. Friday came and went. I assumed he got hung up with tons of wind damage and felt okay with it. But then he stopped returning my calls, will not answer text messages and I have not heard from him since. Its been 7 weeks. I called the Salazar office hoping the situation would get resolved and I'd get my roof fixed, always willing to pay the fair price to have the work done. I've never heard another word from them. Very disappointed! I'm calling a different company and don't plan to do business with Salazar Roofing & Construction again. Bottom line: If you say you are going to do something, do it. If you can't do what you say you are going to do, communicate with your customers to let them know what's going on. Very disappointed! 5/27/2022 followup: I decided to call one last time to see if I could get any service from this company. The receptionist took down my information, asked questions about the situation, apologized and advised she would get back to me. That was four days ago. I'll never use Salazar again, and will recommend to all my friends and family to run away from this company. They are not a reputable business. Final Update 5/28/2022 Followup: Someone did finally arrive to fix the small spot on my roof. While I've been willing to pay for the repair the entire time, he advised there would be no charge for it. I am certain he is being truthful when he advised he is overwhelmed; the Southwest Oklahoma wind is relentless. In the future, it would be good to communicate with your customers. The gentleman doing the repair is courteous and professional. Redeemed!

Feb 2021

We have used Salazar several times and found them to be very good at what they do. Always friendly, professional and an outstanding job. It only took them 1 day to complete my roof. They cleaned their mess up and even had a magnet to search for loose nails in the yard and driveway. I would highly recommend Salazar for roofing needs.