“Called to make an appointment to have them come fix my water heater, the receptionist called me back a couple hours later when she found a spot to fit me in! Great! But then she called me back a bit later saying her plumbers finished a job early but since they don't know what is wrong with the water heater that maybe we should just replace it before I pay for the service call. She gave me the price for a replacement, that I thought was high and she kept pushing a replacement. I then asked about the service call....$170!! That's very high for a rural area!
Just seemed to me that they didn't want a smaller job!
Decided to call another plumber that knew exactly what was wrong once I described the issue, said it would be a couple hundred dollar fix and they can get it next week.“
“Arrived promptly, reviewed issues, gave quote which I approved. Began immediately, finished and was able to save money from quote. Very polite and personable. Highly recommend.“
“Called to make an appointment to have them come fix my water heater, the receptionist called me back a couple hours later when she found a spot to fit me in! Great! But then she called me back a bit later saying her plumbers finished a job early but since they don't know what is wrong with the water heater that maybe we should just replace it before I pay for the service call. She gave me the price for a replacement, that I thought was high and she kept pushing a replacement. I then asked about the service call....$170!! That's very high for a rural area! Just seemed to me that they didn't want a smaller job! Decided to call another plumber that knew exactly what was wrong once I described the issue, said it would be a couple hundred dollar fix and they can get it next week.“