“We are very happy with the care my Step-father receives from Cambridge. The office personal are very professional and go above and beyond to ensure things are taken care of. I also appreciate the amazing communication.We are also so happy with the aide. She takes such great care of him and has a great personality, making him feel valued.“
“Exceptional customer service from Heritage Home Care. As a caregiver for my father I take him to doctor appointments and depend on using his wheelchair for mobility. I recently had a problem with the wheelchair which created difficulties getting to a recent appointment. I called Heritage and they told me to come by and they’ll take care of it for me. There was no hesitation or “we’ll see what we can do” that you typically get from other places I stopped by 10 minutes prior to store closing hours and the entire staff on hand was welcoming and concerned for my issues. They understood the challenges and stress of being a caregiver and made it clear they were going to help me. They went above and beyond to ensure I had a reliable, quality wheelchair to assist my father. Within 20 minutes I was out the door. Everyone from the person answering the phone to the guys who helped me out were exceptional! Thank you all so much!!“
“Erin was beyond good to my grandmother before she passed away. I’m so glad she and her employees could be so comforting, caring efficient with their care. I highly recommend using A helping hand at home for any of your family members in need of a good team of caregivers.“
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