Reviews for Head Quarters Salon & Spa Aveda
Write a reviewHours
Monday: 10AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 10AM - 9PM
Friday: 8AM - 9PM
Saturday: 8AM - 9PM
Sunday: 10AM - 6PM
Tips
by appointment only accepts credit cards good for kids garage parking, street parking gender-neutral restrooms
Ratings
Google: 4.3/5 Facebook: 4.1/5Head Quarters Salon & Spa Aveda
189 Main St, Westlake
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Head Quarters Salon & Spa Aveda has a mixed reputation based on customer experiences. Many clients praise the salon for its talented stylists, particularly highlighting the exceptional skills of Nia and Melanie. Nia is commended for her thorough consultations and ability to achieve perfect haircuts that meet client expectations, while Melanie is celebrated as a hair magician who boosts clients' confidence with her artistry. However, some customers have faced significant issues during their visits. One long-time client reported dissatisfaction with a $400 service, stating that the results did not match expectations, including incomplete coloring and a lack of accountability from staff. Concerns were raised about the salon's cleanliness and the use of products, leading to discomfort during the appointment. Despite these concerns, many appreciate the overall experience at Head Quarters Salon & Spa Aveda, valuing the skills of certain stylists and the quality of services offered. The salon continues to attract loyal customers while striving to address the feedback provided.