Family First Vision Care -West Lake

Our first time here. The doctor was great. Thank you so very muchVery friendly and knowledgeable staff. We didn't buy any glasses because my son wanted to get the same pair he currently has. Great experience.

My optometrist has retired and it has been difficult to find some one taking new patients. One of my co workers went to the Pearle near her home. So I went on line and found the local office near me. Making the appointment was easy on line.My appointment was the first of day and I arrived to greetings and smiles.The real star of the visit was Dr. Lam she was full of information and spent time to explain each test and the results. She was never condescending she was just showing care. She loves what she does and is very enthusiastic.My only interaction with the rest of the staff was just the onboarding being a new patient and the final payment. But those brief... read full review

I have been wearing glasses for years. My typical eye care choice is SVS in Mentor. The staff is great but the optometrist was what seem as a factory line mentality. So my last meeting the optometrist has retired. So that sent me in search for a new optometrist. It is currently difficult getting an eye appointment from SVS. My search lead me to Pearle Vision in Westlake. The staff is really down to earth and kind. But the star is Dr. Lam. She is very patient orient. Like I said I've bee glasses for AR least 50 years, she explained every test and result to me. She doesn't talk down she is just so passionate about her job. I didn't purchase glasses so I am... read full review