Reviews for Pro Desk at The Home Depot
Write a reviewHours
Monday: 6AM - 6PM
Tuesday: 6AM - 6PM
Wednesday: 6AM - 6PM
Thursday: 6AM - 6PM
Friday: 6AM - 6PM
Saturday: 6AM - 3PM
Sunday: Closed
Tips
price range: average in-store shopping curbside pickup delivery accepts credit cards bike parking
Ratings
Google: 3.7/5 Facebook: 3/5 Tripadvisor: 5/5Pro Desk at The Home Depot
7749 Dudley Dr, West Chester
Directions Call Website Suggest an Edit
Patty at the Pro Desk was beyond helpful with my recent contractor's purchase. She is knowledgeable and accommodating, as well as very patient. She gives good advice and knows the product! Thank you so much for your assistance!
Went in today with my son to purchase some landscaping timbers. We stood there and wasn't greeted by anyone for 15 minutes. Workers walked past us and didn't say a word to us. Finally the cashier while walking back to her register, asked if we needed help and said she'd send someone over. Again, we waited. 4 more workers walked past us, didn't greet us and we would just leaving and coming to Lowes. The customer service was just SOOO bad. Once arriving at Lowes, we went to the garden center and got a few plants, greeted by every employee out there asking if we needed help. When we walked in to walk all the way across the store to the lumber, 6 employees were passed said hello and asked if we needed help. We got to the lumber area and just peeked down an isle where a worker was and as I turned around, he yelled from behind if I needed help finding something. Yes, I told him what I was looking for and he told me exactly where to get it. Long story short, go to Lowes. They're customer service exceeded expectations and Home Depot is just lacking in that department. Terribly. Lowes price was cheaper too AND their lumber wasnt moldy looking and cracked like Home Depot.
The staff are mostly friendly, unless you need something cut. Then they look at you like you've got two heads. We've always had really good service from folks in the paint dept. The restocking schedule is kind of odd. They'll run out of consumable things like dremmel cut off disks. For the most part this is a pretty standard Home Depot and we've been coming back for a decade and a half.