About Massage Envy

Massage Envy offers massages, facials, and stretching services designed to promote overall well-being. Clients praise the quality of service and the therapists' expertise. One customer highlights the positive results of their regular microderm facials, noting compliments on their skin's appearance. Another customer specifically commends Angela, describing her as attentive, skilled, and dedicated to addressing individual needs. They appreciate the friendly atmosphere created by the front staff, contributing to a positive overall experience.

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Reviews for Massage Envy

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Apr 2026
I've had a membership going on 16 years and have thoroughly enjoyed each treatment. Special thanks to Bruce and Keisha in Mason as well as Tessie in West Chester. You're all amazing!!
Jul 2025
I am posting 2 reviews. Ricky is my therapist and he is amazing. He's 5/5 everytime. The management there is a 0/5, it is non existent and they expect you to continue to pay fees even when complaints go unaddressed. I am still awaiting a call back from management from June 20th. They cancelled me and my son's appointment, without notice and no one can tell me who actually cancelled it and why. Third time reaching out, will update later about the resolution process.

Janice called and couldn't tell me the reasoning behind my cancellations and she was very sympathetic. Gave me credit for a 90 minute massage. I have increased my rating to a 4/5 stars due to this resolution.
Apr 2025
Got a 45min massage that was supposed to be an hour. Full body apparently doesn't include your full back, neck or thighs smh. I told what areas I needed most attention on and they were barely touched and with VERY minimal pressure but I told them I wanted firm (4) pressure. I'll never go there again, it wasn't worth my $ and wasn't satisfied with the service, unfortunately.