Reviews for Home Services at The Home Depot

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Jun 2022

Went in today with my son to purchase some landscaping timbers. We stood there and wasn't greeted by anyone for 15 minutes. Workers walked past us and didn't say a word to us. Finally the cashier while walking back to her register, asked if we needed help and said she'd send someone over. Again, we waited. 4 more workers walked past us, didn't greet us and we would just leaving and coming to Lowes. The customer service was just SOOO bad. Once arriving at Lowes, we went to the garden center and got a few plants, greeted by every employee out there asking if we needed help. When we walked in to walk all the way across the store to the lumber, 6 employees were passed said hello and asked if we needed help. We got to the lumber area and just peeked down an isle where a worker was and as I turned around, he yelled from behind if I needed help finding something. Yes, I told him what I was looking for and he told me exactly where to get it. Long story short, go to Lowes. They're customer service exceeded expectations and Home Depot is just lacking in that department. Terribly. Lowes price was cheaper too AND their lumber wasnt moldy looking and cracked like Home Depot.
Aug 2020

Have you ever heard of a Fiddle Leaf Fig? They are so beautiful. I was so happy to find some at this Home Depot. Kala was a great help. My husband has a green thumb, so I'm most excited to see what HE will do with these plants once he gets back home. I purchase them and he plants them. Great team work. These plants can be both indoors and outdoors. I love a plant that can grow to touch the ceiling. Their small now, but in a year I'm hoping they reach the ceiling. Wish us luck!!!
Jul 2020

I wish I knew the young guys name that helped me today at customer service with my online order. There were two older gentleman that weren’t very helpful, but this young guy went and got my big rug from the back and even offered to carry it to my car. I had just gotten off a 13 hour night shift and so appreciated the help. He helped me load it and was so nice. I hardly get good service here but I definitely did today!