Absolutely insane what I’ve had to deal with since my 3 appointments here last September. During my first appointment, I specifically told the receptionist that I had tricare and put it on my new patient docs. I typically need an authorization for my insurance to attend special appointments and was referred from a PCM, so being that no one asked any questions I assumed that was taken care of. At the end of appointment 3, the receptionist tells me I never had the authorization from my insurance to attend the appointments, and to call my PCM who did the referral to see if they could backdate the docs sent to my insurance. This is already 4 weeks after my initial appointment... read full review
July 2023
Absolutely insane what I’ve had to deal with since my 3 appointments here last September. During my first appointment, I specifically told the receptionist that I had tricare and put it on my new patient docs. I typically need an authorization for my insurance to attend special appointments and was referred from a PCM, so being that no one asked any questions I assumed that was taken care of. At the end of appointment 3, the receptionist tells me I never had the authorization from my insurance to attend the appointments, and to call my PCM who did the referral to see if they could backdate the docs sent to my insurance. This is already 4 weeks after my initial appointment... read full review
November 2022
I had a great experience, the whole staff is very welcoming and made me feel comfortable.
Absolutely insane what I’ve had to deal with since my 3 appointments here last September. During my first appointment, I specifically told the receptionist that I had tricare and put it on my new patient docs. I typically need an authorization for my insurance to attend special appointments and was referred from a PCM, so being that no one asked any questions I assumed that was taken care of. At the end of appointment 3, the receptionist tells me I never had the authorization from my insurance to attend the appointments, and to call my PCM who did the referral to see if they could backdate the docs sent to my insurance. This is already 4 weeks after my initial appointment... read full review
Absolutely insane what I’ve had to deal with since my 3 appointments here last September. During my first appointment, I specifically told the receptionist that I had tricare and put it on my new patient docs. I typically need an authorization for my insurance to attend special appointments and was referred from a PCM, so being that no one asked any questions I assumed that was taken care of. At the end of appointment 3, the receptionist tells me I never had the authorization from my insurance to attend the appointments, and to call my PCM who did the referral to see if they could backdate the docs sent to my insurance. This is already 4 weeks after my initial appointment... read full review
I had a great experience, the whole staff is very welcoming and made me feel comfortable.