Akron General Health and Wellness Center, Green & Medical Office Pavilion

Akron General Health and Wellness Center, Green & Medical Office Pavilion, is part of the Cleveland Clinic system, known for providing world-class care. Patients have highlighted the welcoming atmosphere and friendly staff, particularly in the surgery and intensive care units. One patient noted the exceptional care received from nurses and their thoracic surgeon, emphasizing the staff's dedication and attentiveness during recovery. However, some reviews point out logistical challenges, especially regarding lab work on weekends. Patients have been advised to arrive by 11:30 AM for blood work, despite conflicting information from the website and phone system. Issues with check-in procedures, including malfunctioning electronic systems, have also been noted, leading to frustration for some visitors. On a positive note, the physical therapy services have received high praise. One patient highlighted the expertise and compassionate approach of a physical therapist, noting how her encouragement and knowledge motivated them to improve their condition. Overall, while some areas could benefit from better communication and facility updates, the staff's dedication to patient care stands out as a key strength of Akron General Health and Wellness Center.