Zepf Center Woodruff

Jun 2023

We are very blessed to have the nurse practitioner and nurse that we do have. I have one complaint with Nancy. She answers phones for adult services. Won't transfer to children's services wants to take a message that doesn't always get theough. She is very cranky and condescending in her speaking. Sometimes down right nasty. This should not be the 1st point of contact for people who suffer mental illness. She scares people off. She gives the center a bad name. I am sure I am not the 1st nor be the last who feels belittled by this woman. Suggestion.. get a nicer speaking person as 1st point of contact. Or retrain her on how to speak professionally. I would have given a...read full review

Jan 2023

Evaluation in May of 2022 and up until that point things were going okay. They told us they can’t give us results of the evaluation until July 2022. It was a wait but we were patient and told the evaluation would be mailed to us within a month. By early December 2022 I had called and emailed multiple times to get a copy of the evaluation. No response. By late December medical records got back to me and offered to send a form I could print and send back in to request the report and the med records office employee was by far the most helpful but it still took a long while to end up with that even that.January 2023 I still have minimal answers for my son and no idea how...read full review

Nov 2018

Unfortunately I have clients that are patients here. The children are always out of control. Just wish the waiting room was bigger. It would be nice if parents would control their spawns.