Reviews for JCPenney Salon

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  • Jul 2024

    JCPenney Salon is a professional hair salon that offers a wide range of services to make customers look and feel their best. The salon has a team of fully licensed and experienced hairstylists who can cater to various hair types and styles, including curly, wavy, and natural hair. They provide services such as haircuts, hair coloring, keratin treatment, and hair styling for events. Some stylists at the salon are skilled in curly hair care and can offer personalized attention to customers with delicate or damaged hair. Customers have praised the salon for its friendly and welcoming atmosphere, with some stylists standing out for their exceptional skills and customer service. Shiane, in particular, has received high praise for her expertise in curly hair cuts and her ability to understand her clients' needs. She is described as being friendly, patient, and skilled, with a deep understanding of curly girl hair care. Another stylist, Kaitlyn, is also commended for her ability to listen to her clients and deliver exactly what they want. While some customers have had positive experiences at the salon, there have been instances where customers have been dissatisfied with their services. One customer had a negative experience with a stylist who damaged their hair, and the manager's attitude and response to the situation were also criticized. However, the salon did offer a free deep conditioning treatment to make up for the mistake. Despite this incident, the salon has received generally positive reviews and is considered a hidden gem.

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Hours

Monday: 11AM - 8PM
Tuesday: 11AM - 8PM
Wednesday: 11AM - 8PM
Thursday: 11AM - 8PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 7PM