Simply Pet Grooming

Simply Pet Grooming is a business that provides grooming services for pets. Customers have described the staff as kind, polite, and gentle, with a genuine concern for the well-being of the animals they serve. One customer mentioned that their nine-year-old mixed lab/pit was well taken care of, and that the staff was more kind and gentle than any other grooming business they had visited before. The business has also been praised for their attentiveness to their customers' needs and concerns. In one instance, the owner went above and beyond to accommodate a customer who had a last-minute request to groom their Yorkie, even when the business was fully booked. The owner remembered the customer and their dog, and was very appreciative when the customer called to express their dissatisfaction with the grooming job. The owner apologized and offered to redo the grooming at no additional cost, and the customer was very pleased with the results. The business has also been commended for their excellent communication with customers. They send text reminders for appointments, and the staff takes the time to listen to customers' instructions and concerns. One customer mentioned that the staff even called to confirm the length of their dog's facial hair before beginning the grooming process. Overall, Simply Pet Grooming is a business that values their customers and their pets, and strives to provide the best possible grooming services. They are described as caring, attentive, and communicative, with a commitment to ensuring that every customer and pet is satisfied with their services.