I just bought my house a month ago and part of the closing deal was the sewer had to be jetted to remove roots. the seller contracted drain master plumbing to take care of it. the other day I went into the basement and noticed the floor drain backed up and a sewage smell. so I called drain master and the guy didn't even know what his own warranty is. so I ended up calling e&k. they came out immediately, got the drain open, and charged a very fair price. wanna guess what was blocking it? roots and debris. but wait! drain master just jetted the lines for roots! so if you want professional service, save your time and money and just call e&k contractors or... read full review
September 2024
Ottawa River rd. project: I have been watching. Taking pictures and videos from day one of this major project and I just wanted to commend your 3 major workers on the job. The operator was very precise, careful and did a great job seeing a gas line was inches away The other two men working so well with the operator guiding, digging and directing him. I know this was a major project and heat was a main factor but they did and are doing a great job. Just wanted to express my sincere thoughts on the project.
August 2024
Called for a quote on a patio. They failed to show. Called back got it rescheduled. They came out but we never heard back. Called again and that estimator had apparently gotten sick so they sent another person. This time they came hours late. Still havent gotten a quote and we have called a few times. Ive given up. You would think a company that drops flyers on your door monthly would want the business but i have no clue. On a good note at least the folks were nice just never got the quotes after multiple attempts.
Updated review:
We received a phone call from John, one of the local customer service representatives. He expressed his... read full review
I just bought my house a month ago and part of the closing deal was the sewer had to be jetted to remove roots. the seller contracted drain master plumbing to take care of it. the other day I went into the basement and noticed the floor drain backed up and a sewage smell. so I called drain master and the guy didn't even know what his own warranty is. so I ended up calling e&k. they came out immediately, got the drain open, and charged a very fair price. wanna guess what was blocking it? roots and debris. but wait! drain master just jetted the lines for roots! so if you want professional service, save your time and money and just call e&k contractors or... read full review
Ottawa River rd. project: I have been watching. Taking pictures and videos from day one of this major project and I just wanted to commend your 3 major workers on the job. The operator was very precise, careful and did a great job seeing a gas line was inches away
The other two men working so well with the operator guiding, digging and directing him. I know this was a major project and heat was a main factor but they did and are doing a great job. Just wanted to express my sincere thoughts on the project.
Called for a quote on a patio. They failed to show. Called back got it rescheduled. They came out but we never heard back. Called again and that estimator had apparently gotten sick so they sent another person. This time they came hours late. Still havent gotten a quote and we have called a few times. Ive given up. You would think a company that drops flyers on your door monthly would want the business but i have no clue. On a good note at least the folks were nice just never got the quotes after multiple attempts.
Updated review:
We received a phone call from John, one of the local customer service representatives. He expressed his... read full review