Kettering Health Medical Group Primary Care - Tipp City

I'm a fairly new patient (only been with the practice for 4 months) I've never been more unimpressed with a doctors office. Between my doctor giving me nothing but referrals when I established care and dealing with the support staff for a short term disability claim when I got Covid, it's not been a good experience. This office seems to have a pass the buck mentality. The support staff said they couldn't fill out the short term disability paperwork, the medical claims department handled that. The medical claims department said they don't fill out any paperwork, that's the responsibility of the office. This is my first experience with a PCP... read full review

Went to schedule an oppointment and they refused me because i had a no-show in the past?! One... one no show on an appointment that i wasnt aware of that was rescheduled... Lost a customer just because of that. I

The office staff is efficient and polite.The lobby is clean; contains hand sanitizer, and separates clean and dirty ink pens.Face coverings and temperature checks are required, which is also nice to see.Doctor Kendra Nicole von der Embse is awesome, she's knowledgeable, and is respectful of your time.Nurse Jess is neighborly, sociable, and always has responded within 15mins or less on MyChart.No issues or suggestions, good job KHN!