Bud Polley’s Floor Center

Bud Polley's Floor Center is a flooring business that has received mixed reviews. According to the reviews, the installers for both vinyl flooring and carpet were highly professional, neat, and did an amazing job. The sales team was also praised for their thorough and wonderful customer service. Customers appreciated the great prices and no-pressure sales approach. However, the business also faced some challenges. One customer had a negative experience with the initial project manager, but the situation was resolved when a new project manager, Jimmy, took over and got the project back on track. The customer was satisfied with the final installation and highly recommended the work. Another customer, however, had a frustrating experience with the sales team. They faced issues with communication, responsiveness, and scheduling. Despite multiple attempts, the customer was unable to get the necessary measurements and estimates, leading them to become dissatisfied with the overall service. Overall, Bud Polley's Floor Center seems to provide high-quality installation services, but the customer service experience can vary, with some customers having a positive and others a negative experience.