Dr Rick Cherry, OD

Feb 2023

This is a response to Vanessa Wright's review below. Unfortunately we are unable to login and respond under the Dr Rick Cherry, OD account. We are sorry to hear you are unhappy with your last telephone experience with the office. By law an eyeglass prescription is good for only two years. The prescription you were requesting was well past the two years. As we explained, you can get a copy of the RX. The prescription will say its expired. Two years ago we were going through the COVID outbreak. During that time Dr Cherry O.D did only allow one exam done at a time due to social distancing and the size of the waiting area and exam rooms. Please feel free to call the office...read full review

Nov 2019

Update: edit revision. Dr Hollar is great. She took the time to recheck my script and it was too strong. I have had consistent migraines Since my new glasses but thought I was in adjustment period. They also are swapping out my frames!!! So I am very happy and ordered my contacts. My family has gone here for 4 yrs. sadly I'm on the verge of bifocals but I wasn't ready to make that jump and the Dr said to put my glasses on top of my head for reading. Which is what I have been doing the past few years without issues. I wish I would have kept that in mind when narrowing down my frames because the ones I purchased have a VERY sensitive spring on the sides. I've always had these kind of glasses so I was surprised when I put them on top my head to read and they fell off my head. I held something up to the light with them on my head and looked up. Mistake. They fell on the floor. I was hating them several hours after I picked them up and got them adjusted because they also CONSTANTLY slide down my nose with the slightest facial expression. I feel like Urkle pushing up my glasses 24/7. Ive had a headache since because I see the top of the frame because they do not stay in place at all. So I Went back for a second adjustment which was less than 24hrs of getting my glasses and conveyed my frustrations. I was basically told sorry nothing can be done since I used my insurance. They suggested to set them down next to me when I need to read something. I laughed and told the lady no I have 3 young kids. Have u ever tried to assemble a bday gift or Xmas gift like a play kitchen or a tool bench and have excited kids next to you "trying to help" ya no. That is a death wish for my frames. I also paid a lot out of pocket for upgrades so I was super excited for these frames. I was told the solution is that I could pay 100% out of pocket for a different pair. Wait what? These frames do not fit. Do not stay on the bridge of my nose. Cause me headaches because the frame is in plain view and fall off my head (now I know frames can't be fit to your head but my last 3 pairs never did this) and NOTHING can be done. Awesome. So I won't be ordering my contacts from them and my family will be finding somewhere else to go. Feel totally ripped off. Noting that my father went in to Stanton Optical becauhis frames were cutting into his temples (didn't fit his head properly) and they happily exchanged his frames that costed a fraction of my frames.

Apr 2019

I can't say enough about how nice everyone is at CVC. I stopped in for an emergency appointment and they got me in within an hour to see the Dr. Helped me relieve eye irritation. Thank you! Made a regular appointment and again, everyone was so nice, professional and understanding. I feel like they asked questions, gave me information and even explained my benefits to me. What more could you ask for? Thank you CVC for making this an easy day!