About Massage Envy
Massage Envy offers a range of services, including massage, skin care, and total body stretch, focusing on overall wellness. Customers appreciate the professional staff and welcoming atmosphere. One client highlighted how the staff, such as Lydia, handled a concern about membership status and billing with understanding and professionalism, resolving the issue to full satisfaction. Another customer enjoyed their first couples massage, feeling relaxed and uplifted, and appreciated that the staff was not overly pushy about additional services. Additionally, Lulia received high praise for her informative and personable approach during facials, leaving a lasting impression on a client who plans to return monthly despite the distance. Many customers value the staff's knowledge, caring attitude, and dedication to customer care. Overall, Massage Envy is recognized for helping clients relax and unwind in a stressful world, with many noting that the staff, including therapists like Lulia, are exceptional and treat clients like a rock star.
I’ve been a member for many years, and have been really happy with my services. I have go-to people depending on whether I want a relaxing session, or deeper muscle work, or a custom facial. Most recently, I had a concern about my membership status and billing, and I was COMPLETELY impressed with how the business manager Lydia Machalek handled it. She was understanding and professional, and very diligent in her effort to track down the details. She continued to call me over a couple of days to let me know status and progress, and ultimately resolved the issue to my full satisfaction. I find that if you are kind and respectful when you have a problem, things work out...read full review
Just had a wonderful facial with Iulia. What an incredible experience. Life has been coming at me hard and fast lately. Iulia was a balm to my body and my spirit. I left there and sat in my car and cried. Her tender care allowed me to release so much pent up stress. She was just what I needed. God is definitely working through Iulia.
I had a facial with lulia. I have been in the beauty business for forty years . I did hair for 20 years then was a massage therapist for 20 years . I’ve had good and bad experiences . Lulia is one in a million . She knows her stuff but treats you like a rock star . She is caring and doesn’t rush . She is a gift to have her work on you . Thanks Lulia.