About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. The store features a wide selection of cosmetics, fragrance, body, skin, and hair care products from popular brands like Tarte, Fenty, and CHANEL, as well as exclusive lines like Kylie Cosmetics and Olaplex. Conscious Beauty at Ulta Beauty provides customers with choices in vegan, clean ingredient, cruelty-free, and sustainable packaging products. The Salon at Ulta Beauty offers various services, including hair, skin, makeup, brow services, and ear piercing. Many customers have praised the friendly and knowledgeable staff, with some employees going above and beyond to help, especially those who offered makeup tips and assistance in finding the right color. Customers have also appreciated how the staff made them feel comfortable and confident, whether preparing for a special event like a wedding or simply seeking advice. Despite some reports of staff fatigue, overall, Ulta Beauty is known for its vast product selection and helpful, accommodating service.
Disclaimer: I am not expert when it comes to makeup things n stuff! That being said...
I got a doordash order for this place, and upon immediately entering the store I knew I was in over my head. But when I asked for help, the ladies in this store were AMAZING! This store has great workers that are friendly, knowledgeable, and non-judgemental! I appreciate you ladies!
I had the pleasure meeting Lauren who completed my make up for my wedding day 3 weeks ago. There was a scheduling issue and I was told, the day before, that no one was available to do my make up. They then called back and said Lauren was called in, to help me, and she did not disappoint She set me at ease, asked about colors, did a fantastic job, the make up was perfect in all my pictures. Thanks again!! You made this bride feel her absolute best!
Stylists keep leaving. There seems to be a management problem at this store, whether the whole store or just the salon, I'm not sure.
There was a fantastic stylist here who really understood curly hair, and was worth the higher price, but she has left. (Hence more than just 1 star).
Given the other reviews, I worry people of color are being profiled here. Not about that. I'm happy to never shop here again.