Fort Steuben Ophthalmologists

Jan 2023

Dr. Long is the ideal eye doctor - thorough, patient, and kind. He actually listens to questions and answers them in detail. He is prompt, doesn't leave you waiting, and doesn't leave until all your questions are answered. The staff is always friendly. I would recommend this practice to anyone.

Feb 2014

I couldn't find any reviews for this practice online, and I couldn't find a website either, so I was a bit nervous before going, but I was taken by surprise. This was probably the best visit to an eye doctor I've had. After filling out the new patient paperwork, I only had to wait a couple minutes before they took me to get started. Dr. Long was very pleasant and patiently answered my questions. He explained throughout the eye exam what the various steps and tests were for. The exam itself was thorough but not unnecessarily long. They sell glasses in house, but unlike some other practices, they gave me a copy of my prescription up front so that I didn't feel pressured into buying from them. I did browse their selection and really liked it, so I plan to buy from them. The salesman was very pleasant and answered my questions but left me alone to browse without hovering over my shoulder the whole time like some are known to do. I did not purchase glasses the same day, but I plan to go back and buy from them, so I'll update this review when I do that. In summary - can't recommend these folks enough. I don't know if a visit to the eye doctor can be enjoyable, but if it can, then this one was. ***Update - I did go back to buy glasses from them. The saleswoman was very helpful and patient and they were ready quickly. Insurance and payment was painless. Highly recommended!