Kettering Health Springfield Health Center

Very professional staff, efficient in the way they conduct themselves so the patient feels there time is valuable not leaving you unattended for hours like other places. I would highly recommend this place. I was there for about an hour and a half and I bet I would have been at our local hospital over eight hours.

No one was at receptionist desk upon arrival. Wait time to be taken back over 1 hour. Started services without asking any insurance information. Check-in was very quick/easy. Staff and doctor very friendly. Staff took temp and did not have anything to write it down with and kept repeating my temp as she left the room to make sure she didn't forget it. I have a C6/C7 spinal cord injury (complete) and CT Scan staff did not have a second person to assist with transfer. Overall time there was 2.89 Hrs. Overall, very impressed with facility but staff need more training/expertise.

Here with my mom, she loves her new Drs. And I'm an informed daughter. We're here for her leg, yet she's discussing her eyes treatment. Very nice that doc is truthfully listening to ALL her issues. If she's pleased then that's great, Moms should always be pleased.