Mercy Health - Springfield Walk-In Care

My insurance changed recently and my doctor's stopped taking it so I'm floating in limbo. Getting an appointment was easy and fast. Staff was friendly. Jamie was the nurse practitioner and she was great. I'd recommend them to anybody. She helped me get referrals to specialists I need and tests ordered to check on what's going on with me. She seemed to genuinely care. Best thing was I was in and out pretty quick. I will be going there from now on instead of urgent care

We moved here and within our first week here my daughter got very sick. The staff member that answered helped me find the location since I had never been here before. She then asked all the questions she needed to and took my insurance information. We waited in the car until it was our time to come on in. Everyone there was friendly and answered all of our questions. They checked her for COVID, flu, etc. They called us the next day and the swab came back positive for RSV. They offered care tips and told us to call of we needed anything else. I will definitely go back if anyone else needs care here.

What a great place! Awesome care and it’s a lot faster than the local urgent cares. Just call to make an appointment. Called them at 4:30pm and they were able to see my son by 5:15 and we were all finished before 6:00pm.