“Bought a house. A week later the air conditioning went out. Hanna was there. Added the unit and made sure it was up and running. As I was doing a total renovation (Rustic Home Improvement) (Necolas) the doors were open a lot. It caused a freeze over. Hanna came back over, inspected everything and made sure we were all good. A very kind man who values his business. There is no way you will not respect him or like him. He is just that kind of man!!!“
“I was watching my friends house while they were on vacation and the air conditioning went out. I called Universal and talked to Ashley who did a fantastic job in getting a tech out to the house within an hour. Alex showed up and did a great job in diagnosing the problem and explaining what the issue was. He fixed the problem within 30 minutes and my neighbor's unit is working once again. Just want to give a big thanks to John and his staff for a job well done. I would highly recommend them for anyone having any a/c or heating issues. Thanks again John for treating customers the way it should be.“
“Rick owned RK plumbing and was a great guy, he retired and this company is now owned by Stevenson Service Experts.“
“Great service, punctual, well spoken, extremely helpful, and shared information efficiently, and effectively. Wile not all was good news, I appreciate all information I was given, and the detailed pictures, and explanations I was given on what/why/how everything was in the state it was in. Thank you for all your hard work, and time!“
“Always helpful and caring and explain everything thoroughly and help you understand stuff that you normally wouldn’t know anything about will recommend them and use them every time for future use“