Apria Healthcare

Apria Healthcare is a prominent provider of home respiratory services and medical equipment, known for its commitment to customer service. Many patients report positive experiences, highlighting the helpfulness and knowledge of Apria's staff. Customers appreciate the reliability of the service and the proactive communication they received after initial delays. One patient noted how Apria successfully addressed issues that another company could not resolve, showcasing their dedication to patient care. However, some reviews indicate challenges with communication, particularly regarding phone responsiveness. Issues such as delayed callbacks and difficulties in reaching customer service have been mentioned, suggesting a need for improvement in this area. Despite these concerns, some customers have reported receiving prompt assistance via email, demonstrating that the company is capable of addressing issues effectively when contacted through alternative channels. Overall, while Apria Healthcare has areas to improve, many patients value the support they receive and the quality of services provided.