Reviews for Roberts Brothers Comfort
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Hours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: 8AM - 4PM
Sunday: Closed
Ratings
Google: 4.9/5 Facebook: 5/5 BBB: A+Roberts Brothers Comfort
107 E Plum St, Saint Paris
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Roberts Brothers Comfort is a premium heating and cooling company that has been in business since 1991. They service all brands of air conditioners, furnaces, heat pumps, geothermal, boilers, and ductless systems, and they install high-efficiency comfort systems designed to keep customers comfortable and reduce utility costs. Their goal is to provide customers with a delightful experience and ensure the comfort of their homes. Customers have consistently praised the company's excellent service and professionalism. One customer who had a Mitsubishi mini-split system installed reported that the process was "painless" and that the installers, Phil and Stas, were diligent and kept the customer updated throughout the process. Another customer chose Roberts Brothers Comfort for their HVAC replacement due to their competitive pricing, quality products, and flexible options, and they were impressed with the politeness and professionalism of the technicians, Phil Gordon and Stas. In a particularly notable case, the owner of the company, Brad Penrod, went above and beyond to help a customer whose aging HVAC system had stopped working during a heatwave. Brad personally visited the customer's home, worked on the system to get it running temporarily, and then promptly ordered a new system and scheduled the installation. The customer was impressed by Brad's responsiveness, knowledge, and commitment to providing excellent customer service, which was consistently maintained throughout the installation process by the entire team. Overall, Roberts Brothers Comfort has earned a reputation for delivering high-quality products, professional and courteous service, and a commitment to ensuring customer satisfaction. Customers have consistently recommended the company for its exceptional service and reliability.