Everyone is incredibly nice and really care about the job they do. Super nice office staff, dispatcher’s are not too grumpy and the drivers are great. My favorite LTL carrier in NEO
October 2022
Recently had made a purchase with Lowe's and the item shipped by Estes. Once I realized it was only a 'to the door delivery', I contacted Jennifer and told her my situation; mainly that I live on the 6th floor of an apartment building. She contacted Liz who handles Final Mile Delivery for Estes and a plan was developed. With the coordination of the Stow Lowe's, my shipment was brought right inside my apartment. A shout out to Travis from Lowe's as well. Again, thank you all!
October 2021
My package has been sitting in Richfield since Wednesday morning. I think that was a long time to sit there. Estes reached out to me and resolved the problem. I really appreciate that! Thank you!
Everyone is incredibly nice and really care about the job they do. Super nice office staff, dispatcher’s are not too grumpy and the drivers are great. My favorite LTL carrier in NEO
Recently had made a purchase with Lowe's and the item shipped by Estes. Once I realized it was only a 'to the door delivery', I contacted Jennifer and told her my situation; mainly that I live on the 6th floor of an apartment building. She contacted Liz who handles Final Mile Delivery for Estes and a plan was developed. With the coordination of the Stow Lowe's, my shipment was brought right inside my apartment. A shout out to Travis from Lowe's as well. Again, thank you all!
My package has been sitting in Richfield since Wednesday morning. I think that was a long time to sit there. Estes reached out to me and resolved the problem. I really appreciate that! Thank you!