Luxury Nails

Luxury Nails is a nail salon that offers services such as gel manicures and dip nails. Some customers have reported excellent service, with friendly technicians and clear communication about pricing. The salon has been praised for accommodating walk-ins and allowing customers to create appointments. Specifically, technicians at stations 4, 8, and 2 have been highlighted as providing great service. However, there have been some negative experiences reported as well. One customer felt that the technician did not ask for their preference on the type of pedicure and the salon had a limited selection of dip powder colors. Additionally, there have been concerns about communication barriers due to language and a lack of technology for contactless payment. One customer reported a significant increase in their total after leaving to retrieve their wallet, despite not receiving any additional services. This customer also felt uncomfortable due to a perceived lack of customer service and a sense of being treated differently based on their race and gender. Furthermore, some customers have reported that the salon staff appears unoccupied and stare at customers, making for an uncomfortable experience. In summary, Luxury Nails offers a variety of nail services, but there have been mixed reviews regarding the quality of customer service, communication, and pricing.