Jed at Ravenna Oil and his crew are AWESOME. Replaced our old oil tank within days. Then told us about a rebate program to recoup part of our costs. And the best part of all! We have a great company to service our oil furnace forever ?
November 2023
Had Ravenna oil and heating out as a second opinion when my oil furnace started making a very odd noise. They were able to fix the issue in under 1/2 an hour, for a part that was only a couple of dollars. The technician explained the issue to me, and even showed me the old, warn coupler, versus the new one, and explained how he diagnosed the problem. I went from thinking I had to go a week without heat (in December) for a totally new furnace to be installed, from the other company, to heat in 1/2 an hour with Ravenna oil and heating.I know who I'm calling in the future.
January 2023
Will never use again..they over tightend a fuel line and it ended up leaking everywhere.. I tried to get ahold of somebody and couldn't they don't work weekends..so I had 2 choices. Call anthoer company or fix it myself.I ended up fixing it myself..I called them mon. didn't get a response till Thursday..and owner tried to tell me I should of waited till Monday for them to come fix it..how stupid..so you meant to tell me it's ok for fuel oil to be leaking everywhere..I don't think so..they tried to tell me they weren't paying for the line I bought because they don't pay that price I payed..he made every exsuse in the book not to pay me... read full review
Jed at Ravenna Oil and his crew are AWESOME. Replaced our old oil tank within days. Then told us about a rebate program to recoup part of our costs. And the best part of all! We have a great company to service our oil furnace forever ?
Had Ravenna oil and heating out as a second opinion when my oil furnace started making a very odd noise. They were able to fix the issue in under 1/2 an hour, for a part that was only a couple of dollars. The technician explained the issue to me, and even showed me the old, warn coupler, versus the new one, and explained how he diagnosed the problem. I went from thinking I had to go a week without heat (in December) for a totally new furnace to be installed, from the other company, to heat in 1/2 an hour with Ravenna oil and heating.I know who I'm calling in the future.
Will never use again..they over tightend a fuel line and it ended up leaking everywhere.. I tried to get ahold of somebody and couldn't they don't work weekends..so I had 2 choices. Call anthoer company or fix it myself.I ended up fixing it myself..I called them mon. didn't get a response till Thursday..and owner tried to tell me I should of waited till Monday for them to come fix it..how stupid..so you meant to tell me it's ok for fuel oil to be leaking everywhere..I don't think so..they tried to tell me they weren't paying for the line I bought because they don't pay that price I payed..he made every exsuse in the book not to pay me... read full review