Heating & Air Conditioning / HVAC near Proctorville

“Highly reliable. Got an estimate in one day. When they showed up to work it was early and they stayed till it was done. I’m very happy with their customer care.“

“I would 100% recommend this company! They were so quick to respond and come out to diagnose the problem for us, as well as making sure I understood the problem and the solution. Having no knowledge in the subject was certainly intimidating when having a problem, but Benjamin was great at making sure I understood the problem, the work, and how they were going to fix the problem! Thank you, again!“

“I am so thankful for API! Mike got here and right to work and figured out what was wrong in no time. He went to get the part and had it fixed so quickly. I am very thankful for them. Highly recommend.“

“They are fair price and seems like good working people Dave the owner has always been putting forth effort of trying to get things done correctly and do right by the customer. I highly recommend Freeman's“

“Have used NHS for my business and personal repairs and maintenance. Very professional and reasonably priced.“

“I ADORE Gardners! They have added expertise, security and friendship to my life for years.I am grateful.“

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“I have been relying on Lucas for years for my heating and cooling needs and they have never failed me. They are quick to respond, almost always the same day, and their repair and maintenance people are nice and professional. Scott is the best. Teresa in the office is the sweetest and so efficient. I wouldn’t even think of using anyone else!Services: HVAC system maintenance“

“We have used Scott-Sullivan Inc for AC issues twice now with our older unit. First was back in 2020, they came the same day we called and had the issue fixed within a couple hours (only took this long because they had to take a part back to the shop to do something with it). The second instance was this morning. We called them around 7:45am, they made it to our house by 8:45, and they fixed our issue all by 9:30am. They are extremely professional, honest, and the timeliness has been top notch. Pricing has been very reasonable as well. We will continue to use Scott-Sullivan for any of our HVAC needs and highly recommend them to anyone needing HVAC services.Service: Repair HVAC“

“Great service from Kelton. We go with regular seasonal maintenance with the aim of preventing problems before they happen. Kelton answers my questions and has explained what he is doing - this is much appreciated. I know all this stuff can be pricey, but the key point is I don’t feel gouged on the cost. Good experience.“

“My family and I moved to Catlettsburg and purchased a semi-"fixer-upper" house a few years ago. Since that purchase, we have called on Now Service Pros on several occasions. Over the past three years, Now Service Pros has completed the following:
Shown up to repair frozen/burst water lines at 8PM during the winter months;
Repaired old heat pump that lost its fan and coolant charge (which led to the next item);
Installed two new heating and cooling systems (1st floor followed by 2nd floor units; including duct work);
Built our new detached garage;
Repaired plumbing and installed new dishwasher while I was out-of-town.

After recent repairs by NSP, I came upon this site with reviews. After reading all of the reviews, I can say I am honestly shocked. Representatives from Now Service Pros have been respectful of our home and family while providing quality work at a REASONABLE price. Yes, I have found cheaper estimates from other people, but I have also learned (the hard way) that you get what you pay for. Also, one of our earliest repairs fell within the time frame of our home warranty after purchase/closing. I was able to listen to the Now Service Pro representative talk to the home warranty company regarding approval of warranty coverage of the repairs. I have to agree with the owner/moderator of NSP...from what I heard, the home warranty companies try to find every way they can to deny or delay a coverage request.
We have relied on Now Service Pros for nearly all of our renovations and repairs (aside from small tasks which we brave on our own) and will continue to do so in the future. NSP, thank you for all that you have done.
Have a blessed day.

7/20/2024
New update. Less than a week ago during the high heat of our summer, our air conditioning went out without notice. Gave NOW Service Pros a call to inquire about saving us from the summer heat. They were able to come out and quickly troubleshoot our air-conditioning unit. Unfortunately, it was not something as easy as replacing a simple piece so they were able to get a new mini split air conditioner installed that day and had us back and comfortable evening. Once again, truly grateful to NOW Service Pros and all of their staff for the quick help.“

“Came the very next day after calling and efficiently found the problem and gave options to repair with costs listed up front! Couldn’t recommend them enough they’re great!“

“The service was EXCELLENT..the two men were very professional ...knowledgeable ...kind with wonderful customer service . I highly recommend this company ..we will never use anyone else .“