First I want to say that Dr Biehle is the the best dentist I have ever been to, all of the dental assistants were excellent, the women at the front desk were always professional and very nice. I had no problem getting in when I was still in a lot of pain. But, my husband and I will not be back to Stonecreek Dental. We have been coming here since 2006. The reason we are not coming back is due to the billing dept girl. I was given an itemized spreadsheet treatment plan. With a lot of work to be done, I also wanted to get my teeth whitened. I paid $105.00 for in-house whitening trays, I signed the paper agreeing to pay everything on this spreadsheet under patient responsibility.... read full review
February 2024
Horrible service and horrible people. Staff at the front of the office were talking about a client (making fun of her) and it could be heard in the lobby and where I was sitting in the examination area. This practice is constantly pushing extra services when all I want is a cleaning. This used to be a nice practice, focused on customer service. Not anymore. Not sure if there was a change in management, but it feels like a 'get them in, get them out, bill as much as possible" practice now.
November 2023
Yes another lying dentist with hidden fees, check your bills in 2 or 3 weeks after your procedure because you will get another bill, it's sad that after the pandemic all of privately owned businesses have become vultures it's a sad day in America - & the bad part about this is the crown is to high, so my tooth still hurts & 2,000 dollars down the drain thanks " STONE CREEK DENTAL " KARMA IS AROUND THE CORNER DUDE...... read full review
First I want to say that Dr Biehle is the the best dentist I have ever been to, all of the dental assistants were excellent, the women at the front desk were always professional and very nice. I had no problem getting in when I was still in a lot of pain. But, my husband and I will not be back to Stonecreek Dental. We have been coming here since 2006. The reason we are not coming back is due to the billing dept girl. I was given an itemized spreadsheet treatment plan. With a lot of work to be done, I also wanted to get my teeth whitened. I paid $105.00 for in-house whitening trays, I signed the paper agreeing to pay everything on this spreadsheet under patient responsibility.... read full review
Horrible service and horrible people. Staff at the front of the office were talking about a client (making fun of her) and it could be heard in the lobby and where I was sitting in the examination area. This practice is constantly pushing extra services when all I want is a cleaning. This used to be a nice practice, focused on customer service. Not anymore. Not sure if there was a change in management, but it feels like a 'get them in, get them out, bill as much as possible" practice now.
Yes another lying dentist with hidden fees, check your bills in 2 or 3 weeks after your procedure because you will get another bill, it's sad that after the pandemic all of privately owned businesses have become vultures it's a sad day in America - & the bad part about this is the crown is to high, so my tooth still hurts & 2,000 dollars down the drain thanks " STONE CREEK DENTAL " KARMA IS AROUND THE CORNER DUDE...... read full review