SEPHORA

Sephora offers a welcoming shopping experience where customers can explore a wide range of fan-favorite brands, including FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha, as well as affordable options from the Sephora Collection. The staff is known for their friendliness and expertise, with customers praising the helpful recommendations and knowledge of the employees. Sephora also provides convenient options for online order pick-up and same-day delivery, making it easy for customers to get their beauty products. While most customers have had positive experiences, there have been isolated incidents where some felt unwelcome or judged, which the business can use as a learning experience to ensure all customers feel valued and respected.