I expected this to be an awesome experience, based on Facebook posts and reviews. It was mediocre at best. There were three of us. We had appointments, but we weren't started at the same time. One of our party was done just as another was getting started. None of the nail techs we had were friendly. My toes look ok. No different than any other commercial salon in the area. Just higher price. I also didn't like the payment process. No offer for a reciept, it was awkward how they asked about a tip. Just not the best experience over all. The blonde lady who checked us in was the highlight. She was friendly and personable.
February 2024
I won’t go anywhere else in town to get my nails done. Their techniques to remove polish are gentle on your nails. I used to get dip nails a lot and unlike a lot of cheap places, they wouldn’t use an electric nail file and buff off the entire layer of paint down to your nail bed before soaking them in a bowl of acetone. My nails feel healthy after visiting.
I like that they have an app and that I can book online. One thing to note, you HAVE to select EVERYTHING you need done INCLUDING nail polish removal. The first time I visited, I assumed nail polish removal was included. It was not. It was frustrating to arrive to my appointment and be told that... read full review
October 2023
I would like to update my review:I received a call within a short time of posting this review from Jonathon Koi. I’m kind of surprised they are that on top of their reviews. I was compensated for the fact they the service did not last.I’m very disappointed with this past visit to Jonathon koi. I got a gel manicure and btw the pricing online is very confusing listed $28-43 and $7 add on for gel. If you want to request a particular provider they all start at at least $38. What determines the price they charge because I was charged $50 and I was somewhat shocked that’s why I looked up the pricing for this review. The gel started peeling just before 1 week was... read full review
I expected this to be an awesome experience, based on Facebook posts and reviews. It was mediocre at best. There were three of us. We had appointments, but we weren't started at the same time. One of our party was done just as another was getting started. None of the nail techs we had were friendly. My toes look ok. No different than any other commercial salon in the area. Just higher price. I also didn't like the payment process. No offer for a reciept, it was awkward how they asked about a tip. Just not the best experience over all. The blonde lady who checked us in was the highlight. She was friendly and personable.
I won’t go anywhere else in town to get my nails done. Their techniques to remove polish are gentle on your nails. I used to get dip nails a lot and unlike a lot of cheap places, they wouldn’t use an electric nail file and buff off the entire layer of paint down to your nail bed before soaking them in a bowl of acetone. My nails feel healthy after visiting.
I like that they have an app and that I can book online. One thing to note, you HAVE to select EVERYTHING you need done INCLUDING nail polish removal. The first time I visited, I assumed nail polish removal was included. It was not. It was frustrating to arrive to my appointment and be told that... read full review
I would like to update my review:I received a call within a short time of posting this review from Jonathon Koi. I’m kind of surprised they are that on top of their reviews. I was compensated for the fact they the service did not last.I’m very disappointed with this past visit to Jonathon koi. I got a gel manicure and btw the pricing online is very confusing listed $28-43 and $7 add on for gel. If you want to request a particular provider they all start at at least $38. What determines the price they charge because I was charged $50 and I was somewhat shocked that’s why I looked up the pricing for this review. The gel started peeling just before 1 week was... read full review