About Carpets by Otto Design Center at Levis Commons
Carpets by Otto Design Center at Levis Commons offers exceptional service and expertise. The staff provide personalized advice, helping customers find the perfect flooring solution for their needs. They are knowledgeable, honest, and hands-on throughout the project, ensuring a smooth and successful installation. With their expert guidance, customers can trust that they will find the perfect product, whether it's hardwood, tile, or carpet, meeting their specific design requirements. Customers have expressed satisfaction with the company's service. One customer praised Amy, who was "beyond knowledgeable" and provided a step-by-step process on what to expect. The installation team, Dan and his partner, completed the job quickly and efficiently, even though they had a smaller truck. Another customer was very satisfied with the installation, noting that while it took longer than anticipated, it was done properly and with great care. A third customer had a "great experience" with Amy and the installation team, who removed the old carpet and installed the new one professionally and informatively.
We went to other places looking for my vision and Amy at Carpets by Otto was AMAZING, she was beyond knowledgeable of the carpet. She gave us the step by step process on what to expect, she was nice and sweet. After her we got the basement measured, then THEM GUYS(Dan and his partner) pulled up and knocked out our carpet in 2 days, if they had a bigger truck, it would've been done in 1. Had to tip them because of the great service provded. I would recommend this company to everybody!!!
We are very satisfied with the installation of flooring at our home. Carpets By Otto were able to answer all of our questions prior to the ordering and installation. While installation took longer than anticipated it was done properly and with great care to our personal belongings.
Now that the installation has been completed, I have no reason to not use Carpets By Otto again in the future
We worked with Shirleen and Chuck Kistner for our kitchen floor. I was looking for a specific look and could not find the tiles anywhere. I walked into Carpets by Otto and found it immediately. Shirleen and Chuck were very hands on throughout the project checking progress regularly. We needed serious floor leveling for our 1920’s home in additional to the tile. It turned out awesome!