The staff at the Ridge Rd store in Parma is fantastic. I bought prescription sunglasses there after going to Strongsville for regular glasses. Night an day, nobody wants to work at the Strongsville store...that store is horrible no customer service what so ever. Bravo Parma keep up the excellent service plus they are so knowledgeable.
April 2024
Both team members who helped were friendly and professional. I found some Ray-Ban frames I liked that fit me well. The Nikon lenses with anti reflective coating are fantastic. Plus, I’ve never gotten glasses so quickly, a week earlier than estimated. Excellent value. Also, all the fashion ambience you’d expect of Parma Walmart. The funny part to me, that’s probably frustrating to the opticians, are the WalMart patrons who feel entitled to absolutely immediate service at a popular optical dispensary.
May 2023
Excellent location full of wonderful staff. I've experienced 4 optician specialist at this center, and they've all been nice and helpful.I went in this location nearly in tears from another local, very expensive optical chain because my $500 pair of glasses (no insurance, unfortunately) kept developing creeping cracks into my visual field. It had been my fourth replacement pair that was doing the same thing, and the first gentleman I spoke to educated me on how particular the new polycarbonate material is with cleaning solution. The other place just told me to use soap and water, which had been fine, but doesn't work for the newer glasses materials.Important:... read full review
The staff at the Ridge Rd store in Parma is fantastic. I bought prescription sunglasses there after going to Strongsville for regular glasses. Night an day, nobody wants to work at the Strongsville store...that store is horrible no customer service what so ever. Bravo Parma keep up the excellent service plus they are so knowledgeable.
Both team members who helped were friendly and professional. I found some Ray-Ban frames I liked that fit me well. The Nikon lenses with anti reflective coating are fantastic. Plus, I’ve never gotten glasses so quickly, a week earlier than estimated. Excellent value. Also, all the fashion ambience you’d expect of Parma Walmart. The funny part to me, that’s probably frustrating to the opticians, are the WalMart patrons who feel entitled to absolutely immediate service at a popular optical dispensary.
Excellent location full of wonderful staff. I've experienced 4 optician specialist at this center, and they've all been nice and helpful.I went in this location nearly in tears from another local, very expensive optical chain because my $500 pair of glasses (no insurance, unfortunately) kept developing creeping cracks into my visual field. It had been my fourth replacement pair that was doing the same thing, and the first gentleman I spoke to educated me on how particular the new polycarbonate material is with cleaning solution. The other place just told me to use soap and water, which had been fine, but doesn't work for the newer glasses materials.Important:... read full review