“They were awesome came in told me what was wrong with my furnace ordered my parts called to let me know the parts were in and they would be over to put the parts in he was in and out very polite and will work with you on a scale of one to 10 I give them a 10+“
“If you need to have a drain cleared,call these guys first.The techs arrived when they said they would,ran the camera through the drain,found the issue,and cut through all of the roots,and were done in no time at all.Very reasonable and professional.“
“My daughter is new to the area. While waiting on a call back from a plumber in Galion, we called Kirby Plumbing and Heating. Got a call back within an hour. Jason came and fixed 3/4 of the multiple plumbing issues the next day. The only reason he couldn't complete all of it at the time was because we added an additional issue to his already long list! Came back 5 days later and fixed the last issue. The repairs were very affordable (under what we anticipated and budgeted for, in fact) and he was friendly, professional and polite. We will absolutely call again and recommended him to family in the area. Wish we didn't live 2 hours away or we would use him as well!!“
“We recently moved to the area and realized our new home was needing some HVAC tweaks. Plus, we wanted to find someone to check everything annually to avoid surprises.
It was very easy to work with them and plan for the changes. They do quality work.
We had a humidifier added to the forced air HVAC to help with static in the winter and just making the air better for dry noses. We asked for dampers in some vents to enable summer and winter mode, and they understood why I wanted that (look it up if you do not). They added brand new vents in 2 bathrooms and a closet to help get rid of cold/hot pockets plus just get rid of stale feeling air and help towels dry.“
“Dave and Mike did a great job installing vinyl floor in both my bathrooms. They did much more than they contracted for, fixed a tub spigot and a toilet float with no additional cost. They filled the floor beneath my washer and dryer and replaced the poor dryer vent with all new PVC fittings. They did much more than promised for the agreed price. I will use them again!!“
“They were very polite and accommodating. Friendly and helpful. Arrived on time and wasted no time getting to work. Did an excellent job and was very reasonable. No complaints about them. Definitely recommend them!“
“Can't be more pleased with this company. From the office staff to the technicians. They identified the problem and fixed it right when no one else could. Communication was great and pricing was fair.“
“Repair man came in and i explained what my furnace was doing . it took him 20 minutes and he had it working like new . and it was a sunday . very nice guy . hope i never need a furnace repair man again. But if i do . ill be calling him back“
“Good Company...will explain things plainly to understand and will give you the best pricing around“
“Absolutely OUTSTANDING!!! Dude had a swamped day and worked through to get to everyone. It wqs like 630 and dude was still working to take care of us. Just a Champ! Super nice guy, his office communicated well, super knowledgeable, and most of all, just an extremely fair business to work with! Thank you Brad and Team for taking care of us!“
“Called them on Sat morning and repair man came on Sat afternoon. Chad checked my 27 yr old furnace and informed me it had died. He carried an infrared heater I had in the basement upstairs and set it up in he livingroom for me so I would have some heat until Mon morn. The office called me Monday morning with the estimate for the new one and Chad arrived about 9:30 to install it. He was very pleasant and professional. The price was much lower than I had anticipated. I will definitely contact them the next time I am in need of their services. Thank you for a job well done!“
“My husband and I are new to this area, and we are impressed with this service.
Immediate service and the best!!! Mason was the best!!!! Thank you!!!!“
“Very good experience with these folks! This company installed a whole new HVAC system in an older house we purchased. They did a great install and provided high quality Carrier Equipment at a vey reasonable cost. Today was our first service call to them in five years. Our AC failed yesterday evening, it was supposed to be in the high 80s today. They squeezed us in, Service Men came out around noon, determined the problem, they had parts on the truck. We were back in service! The part was covered under the Carrier 10 year warranty. Wow, so impressed.“
“What a great experience. They were super responsive, friendly, professional, and reasonable. It's always stressful when you're trying to figure out who to call to fix a problem. So happy I chose well. Will definitely be my go-to plumber if and when needed again.“
“My furnace wasn't heating up properly due to an issue that turned out to be a minor one. Their employee, Chad came out promptly and fixed it. He was very courteous and patient. He answered my questions and gave some good advice as well. I have called them in the past and they have always done a good job at a fair price.“
“I wanted to share my experience with Universal Enterprises on 12.28.17, I called the company as I had needed a plumber because where my furnace and water heater are there was a puddle of water and it was running into my hallway and my carpeting was soaking wet...The representative named Amber answered the call..I thought she was so kind and thoughtful of my situation..I found out they only do commercial services not residential..Amber did go beyond her customer service and help me try to figure out my next step..I was so pleased with her taking the time to help me..I just hope other companies could have Amber's in their front desk of operation...My experience became so much more calming after our discussion..I then contacted the recommended company was so excited how that experience went :) Thank you Amber for all your efforts in getting me to a very great company to help me in my time of need...I recommend Amber as a 5 star customer service representative and all of their professional services...Sincerely, Pam Shumate“