“They were awesome came in told me what was wrong with my furnace ordered my parts called to let me know the parts were in and they would be over to put the parts in he was in and out very polite and will work with you on a scale of one to 10 I give them a 10+“
“Big shout out to Dave McMichael from Mid Ohio Refrigeration for getting us heat today at our newest rehab!! You Rock!!“
“Ruckel's Heating & cooling not only have the best price when they sale you a new Heating & Cooling system. their service is excellent.“
“We recently moved to the area and realized our new home was needing some HVAC tweaks. Plus, we wanted to find someone to check everything annually to avoid surprises.
It was very easy to work with them and plan for the changes. They do quality work.
We had a humidifier added to the forced air HVAC to help with static in the winter and just making the air better for dry noses. We asked for dampers in some vents to enable summer and winter mode, and they understood why I wanted that (look it up if you do not). They added brand new vents in 2 bathrooms and a closet to help get rid of cold/hot pockets plus just get rid of stale feeling air and help towels dry.“
“I love Eberts! I have a maintenance agreement with them. I don’t have to remember to call them. They call me. How nice. They give you a time window, and call you when the technician is on the way. Their technicians are personable, friendly and professional and know their stuff. Thank you for such good care.“
“I can't express how important it is to have someone get out to my house when I have a utility down. These guys gave us an air handler repair option for our A/C unit when other folks would only sell us a new one. They got it done before the next heat wave, too. We know who to call when we can afford a new solution for heating and A/C.“
“Great service, fast, really nice guy. Came out same day within a few hours, helped us understand the options available, and came back a couple days later for install.“
“Repair man came in and i explained what my furnace was doing . it took him 20 minutes and he had it working like new . and it was a sunday . very nice guy . hope i never need a furnace repair man again. But if i do . ill be calling him back“
“Good Company...will explain things plainly to understand and will give you the best pricing around“
“Called them on Sat morning and repair man came on Sat afternoon. Chad checked my 27 yr old furnace and informed me it had died. He carried an infrared heater I had in the basement upstairs and set it up in he livingroom for me so I would have some heat until Mon morn. The office called me Monday morning with the estimate for the new one and Chad arrived about 9:30 to install it. He was very pleasant and professional. The price was much lower than I had anticipated. I will definitely contact them the next time I am in need of their services. Thank you for a job well done!“
“I have always had a great experience. It’s always easy to schedule an appointment and representatives who arrive are informative and helpful.“
“Very good experience with these folks! This company installed a whole new HVAC system in an older house we purchased. They did a great install and provided high quality Carrier Equipment at a vey reasonable cost. Today was our first service call to them in five years. Our AC failed yesterday evening, it was supposed to be in the high 80s today. They squeezed us in, Service Men came out around noon, determined the problem, they had parts on the truck. We were back in service! The part was covered under the Carrier 10 year warranty. Wow, so impressed.“
“My furnace wasn't heating up properly due to an issue that turned out to be a minor one. Their employee, Chad came out promptly and fixed it. He was very courteous and patient. He answered my questions and gave some good advice as well. I have called them in the past and they have always done a good job at a fair price.“
“I called them to set up an appointment to have a commercial oven serviced and calibrated. They showed up on time and took care of the problem in a reasonable amount of time.“
“I wanted to share my experience with Universal Enterprises on 12.28.17, I called the company as I had needed a plumber because where my furnace and water heater are there was a puddle of water and it was running into my hallway and my carpeting was soaking wet...The representative named Amber answered the call..I thought she was so kind and thoughtful of my situation..I found out they only do commercial services not residential..Amber did go beyond her customer service and help me try to figure out my next step..I was so pleased with her taking the time to help me..I just hope other companies could have Amber's in their front desk of operation...My experience became so much more calming after our discussion..I then contacted the recommended company was so excited how that experience went :) Thank you Amber for all your efforts in getting me to a very great company to help me in my time of need...I recommend Amber as a 5 star customer service representative and all of their professional services...Sincerely, Pam Shumate“