UH Westshore Primary Care - North Ridgeville

Feb 2023

Love the Dr.s but the front staff is awful, except Susie ? we love Susie. But Jody is nasty, she has been nasty for years! If you hate your job, work somewhere else. Its so depressing walking in that place these days.

May 2020

I love my doctor, but the ladies at the reception are unacceptable. And don't even try to call, all you get are the answering machines, you leave a message, they never call back. In fact I pointed that out to them last them I went there in person, they denied and said they had been there, and it must be the phone system. I think the physicians need to know what is going on there, and I am certainly telling my doctor the next time, actually in two weeks at my next appointment.

Sep 2019

The office staff is always “looking busy” when you walk in even though there are 3 girls sitting at the windows when you come in. After sitting in the waiting room waiting 40 minutes for my appointment, I finally ask how much longer I was told “the doctor is backed up and it will be at least another 40 minutes, would you like to reschedule?” We’ll oroblem one is I already had to schedule a week out for my injury, and took a day off of work for this appointment, so that is not an option. Maybe online scheduling so patients don’t have sit and wait for almost 2 hours in your waiting room would be a more viable option?!?! Or letting them their options when...read full review