“Has been a seamless and enjoyable experience, from ordering the door all the way throughout installation. Jeff was our installer and was personable, kind, and proficient. Took great care with the installation of our 8’ door, including all the details such as insulation of the frame, caulking and trim. He even offered to come back to reinstall our video doorbell! Amazing. We’re very happy with the result and highly recommend Window Depot and Jeff.“
“Hands down the best roofing company in Ohio! Bruce and Gary were both very informative throughout the process. The roofing products are top notch. The crew that came out did phenomenal work. It’s hard to find good companies that offer high quality work and Distinctive Metal roofing met and exceeded all my expectations. I am so happy with my new roof! I highly recommend this company for your roofing replacement, well worth the money!“
“I had a problem with my slate roof and some plumbing in my kitchen. Paul fixed the roof, the plumbing and all my gutters. He has a “can do “ attitude that it’s hard to find in many people nowadays. His prices are very reasonable too. I will definitely give him a call again for future projects around my house. Thank you Paul for a great job !! ?“
“Alin was really great and very detailed. He helped me through the entire process and even communicated directly with my insurance to make sure everything was covered. He also came by after and inspected the work to make sure it was up to their standards.“
“Taylor was very honest and professionalOur house is the nicest one on our street nowGreat experienceServices: Roof repair for storm & wind damage“
“The best in the business!!! Excellent crews, amazing clean up, and a beautiful new roof!!“
“Experience started with Jack my Project Manager who was very knowledgeable about the variety of products and verybeasy to talk to which made the process much more comfortable and genuine relationship between business & customer. My installer, Ed, was very professional and answered all of my questions about the space; very detail oriented as well! Love the new bathroom!!“
“I had a great experience with Royalty start to finish. Tyler gave a great presentation with detailed information on the different materials used and steps in the process. He was very responsive and easy to work with through some of the challenges in my situation. I went with the 50 year transferrable warranty option, my opinion that it's the best value. The full roof replacement was done quick and clean and looks perfect!“
“Jeff and Angela at Triple Peaks Roofing are very professional and still able to maintain that friendly, personal, and very timely service that is all but lost in this day and age! Thank you for the beautiful roof and great service.“
“Just amazing work from start to finish, Chris and his crew very respectful and clean. Thank you Chris Tian Constructio. I will call you back when I'm ready to change the landscape for sure. Thanks for your hard work!“
“Jeff walked us through every detail of roofing and insurance thoroughly. His team of workers were competent, extremely hard working, professional and kind! Jeff took the extra step to guarantee every detail was met. It was refreshing to collaborate with such nice people!“
“My entire residential siding entire project went smoothly with the R. Hammond Construction Company. The results are stunning!!! The initial phase, planning and materials selection gave me both education and guidance on material selections and features. The actual installation was done with care and precision. Each element of the siding, gutter work, downspouts and trim work was completed neatly!The installers were courteous and left the site, each work day, in an orderly manner!When the project was completed, the entire home, and yard area was completely cleaned of any debris.Your siding needs will be completed by this first-class company!!!“
“I would recommend Coates Bros.because of the professional work, their knowledge of their work, being courteous and respectful to their customers, answering any questions you have“
“Update to Original Post:
The entire team was fantastic!! They said they would arrive at 8am, and the entire team was here at 8am. They were able to do the full roof replacement on my little house and some work on the detached garage all in one day (faster than expected). They replaced the chimney and vents with pieces that look a million times better. They went above and beyond in their work (craftsmanship, scope, and quality), and I can't spot one flaw. The team was so friendly and professional, and they get bonus points for being extra nice to my dog (they made her day). All that and they managed to stay in budget, and left the entire property spotless. You don't get that sort of performance without a great leader, so extra points for Eric and his management of both the work getting done and the clients. When I complimented him on this, he gave all the credit to the great crew, which is just another sign that he's a good leader. I was so nervous because I've heard so many roofer horror stories, but my experience is that there is at least one great one out there (Benedict). I'll be using them again in a few years for the garage and definitely will be recommending them in the meantime to anyone that I hear needs a good roofer!
Original Post:
I searched all the threads in neighborhood /Berea Facebook groups, Nextdoor, etc. in addition to Google) before picking the contractors for estimates because I've heard so many roofing horror stories and it's a big investment. Every single "Does anyone know a good roofer?" thread in all of those groups Benedict comes up most frequently with people saying great things. I'll post another update here after the project is done, but so far I'm very impressed. Eric showed up exactly when he said he would, which is important to me. He was extremely professional, knowledgeable, thorough, friendly, and fair. He managed my expectations well about timing too. I'm happy to make them my top pick of the roofers vetted, and looking forward to the project start!“
“fantastic experience I was completely surprised Mike not only took his time explaining my roofing options but did not play some big price discount game ! Great experience finally a true professional approach ! I did not want some long drawn out sales pitch and the price was reasonable my roof is large and after comparing his price with other rooting contractors I felt I was getting a good deal for a quality roofing system thanks again Mike I will definitely be sending business your way !!“
“North Olmsted Exteriors replaced my roof. They're crew was very impressive with not only the installation of my roof but the clean afterward. Thanks again NOE for a job well done!“
“They helped me through my insurance claim process with my roof and got me approved for a full replacement. I couldn't be more pleased with the QUALITY OF WORK and also the Owner Brian was great to work with. Because of this pandemic I was stressing the repair of my roof but Brian educated me on the claims process and it worked. THANK YOU. Eternally grateful.Services: Roof repair for storm & wind damage“
“Great experience! Chuck was very knowledgeable and made sure to guide us thru the process“
“Great Business! Needed the flashing on my chimney replaced and Paul not only gave me a great price, he sent out his chimney specialist and he did the work done the same day. Very nice workers & great work done. He took his time and did it right. Ice Guard & Metal Flashing. Highly recommend!“
“GRT staff is awesome took work with. Roof looks great and the site was cleared of debri from the installation.“
“I actually work for this company. It's one of the best companies I've ever worked for. The negative review from the previous employee was a disgruntled employee. The company did not steal his tools he left them with us and wanted them back months later. We gave the employee 2 weeks to come get his tools or they would be thrown away. He never showed.“
“My husband and I want to give a huge shout-out to NewCastle Roofing and Remodeling in Avon Lake, and to Kyle, Dave, Rick, and the crew!
Our new roof looks gorgeous, and their work ethic and professional knowledge are phenomenal. They went above and beyond on everything. Great communications on their part, too, both onsite and with the office.
It’s SO hard to find a top-notch local company like NewCastle, that has deep roots in the community, and is staffed with quality people you can trust to do an amazing job.
We’re super grateful and recommend them highly.“
“Live in Middleburg Heights the entire roof gutters and downspouts were installed in a timely manner and professionally done all around between the gutters and the roof, exceptional clean up was spectacular. Very experienced crew and workers very organized and efficient. They made sure the job was done right the first time. Highly recommend they are local and been in business for 57 years“
“I had a great experience working with Pro Roofing and Siding Restoration. Dennis Jacobs was very detail oriented and saw the process though, start to finish. He fought for me when my insurance company was trying to be stingy. Thanks Dennis!“