Schumacher Homes of Cincinnati, OH

Schumacher Homes of Cincinnati, OH is a custom homebuilder known for its one-stop shopping design centers and full experience model homes. The company has built over 20,000 homes nationwide since its founding. Customers praise the Cincinnati team for their exceptional service, specifically highlighting the sales team (Dale & Lisa), customer coordinator team (Heidi & Erin), personal builder (Kyle), and general manager (Tom). The building process is described as simple and fun, with customers appreciating the transparency and attention to detail from their builder. One unique feature of Schumacher Homes is their website, which allows customers to select and price their homes virtually. They can choose floorplans, options, and basic prices, making the initial stages of the process straightforward. The design studio is also commended for its helpfulness, with Lisa, the design expert, receiving praise for her patience and guidance in helping customers make design decisions. Customers appreciate the communication and responsiveness of the team, particularly the builder (Grady Billiter) who is described as being open, willing to listen, and taking pride in the finished project. The warranty process is also highlighted as positive, with Jim Schroeder being praised for his professionalism, promptness, and dedication to customer satisfaction. Overall, Schumacher Homes of Cincinnati is portrayed as a company that values customer service, offers a transparent and user-friendly building process, and delivers high-quality homes.