About 1-Tom-Plumber
1-Tom-Plumber is a reliable full-service plumbing, drain cleaning, and water damage company available 24/7. Customers appreciate their dedication to urgent needs for both residential and commercial properties. Reviews highlight the promptness and professionalism of their technicians, including Austin, KYLE, and Ben, who arrive on time and are equipped to handle various plumbing issues. They are noted for their friendliness, efficiency, and respect for customers' homes, often cleaning up thoroughly after their work. Customers have praised the clear explanations given about plumbing problems and the detailed estimates provided before starting repairs. Many have shared positive experiences, such as a technician saving the day during a midnight mainline clog and fixing issues caused by tree roots for an elderly customer. Overall, 1-Tom-Plumber has earned a strong reputation for excellent service, making them a trusted choice for plumbing needs, with many customers highly recommending their team for any plumbing work required.
Austin saved the day for us. we had a midnight mainline clog, that was really nasty. Austin to our rescue, he was fast, very efficient and planned for the least amount of cleanup afterwards. If you need any emergency help you can trust this company they are the best! Jon and Pam Elsass
I want to brag a little....KYLE and Ben fixed my elderly mothers plumbing issue today , caused by roots of a tree....she had veen plagued with this issue over month...we almost gave up , but , finally I-Tom Plumbers once we found them ...they showed up as almost immediately...and now thanks to KYLE and Ben for their ABOVE and Beyond their call of DUTY....MOM is resting comfortably tonight not having to worry. about her stopped up drains , and no one to HELP US ....you guys are AWESOME...PS....LOVE YOUR LOGO on your truck those little PLUNGERS are so ORIGINAL...and adorable .. thank you 1-Tom Plumber...you guys rocked Florence, KY. today .. sincerely, your friends Sandra Morgan and Emma Chappell !!!
They were extremely professional, personable, and proficient. Cullen and Damon completed their job and fully explained everything involved and provided a video as well. Couldn't have asked for better service.