“They called before arriving, and were a few minutes early. Best of all, when they determined that the job could be fairly easily done by us, if we just knew how, they took a few minutes to show us, and then left refusing payment. They said they couldn't take money for that. Chris and his brother (John? I'm sorry I forgot!) deserve accolades for their service.“
“Mark was very knowledgeable and helped fix our ac unit during a very hot day. Would definitely recommend“
“We had a flood we called Roto Rooter to come in and give us a free estimate. At first, the person that came in was disingenuous and told us that everything was dry and did not use a moisture meter and did not do his job. After we called the management and told him what went on, they sent out several people. Ultimately, they sent us Their best specialist his name is Ben and he stayed with us for weeks doing whatever he had to do to dry out our sub floor and our kitchen. He was sincere and did everything he could to spare us from a nightmare of having to rip up our floor. He did whatever it took and came on Saturdays , evenings, etc. he went and did extra things for us.
He even put our floorboard back that he had lifted and he also even put some insulation that we had back up in our basement so my husband would not have to climb the ladder. Ben is a gem and Roto Rooter is lucky to have him, but the management immediately took care of the whole problem and did not at all argue about what their employee did. They stand by you and you can trust them. I would use them again just not that original employee that came. I have his name written down.“
“AC wasnt getting cold. I called at 9 a.m. rhis morning and Francisco was here at 1:30 p.m. He diagnosed the problem and explained my cost options. He proceeded to fix my AC unit. Francisco was very informative, polite, courteous and friendly. This is the 2nd time I have called Robinson Heating & Air Conditioning to fix a problem for me. I will be using them again in the future. Thank you Francisco.“