“EXCELLENT experience with selection, purchase, and installation of new windows and front doors, including custom trim.
Dave answered every one of my extensive questions (and there were a LOT of them!) with expertise and ZERO smarmy sales tactics. He’s a truly honest man who runs a customer-friendly, family-owned business with professionalism and courtesy. His pricing was fair and clear from the beginning.
Nick, our lead installer, was a true perfectionist and a very, very hard worker who is also very personable and makes sure that the entire project is cleaned up completely at the end of every work day. I wish we had more windows to replace so that we could work with them again!
As for the windows themselves, this is the only company in Northeast Ohio that insisted on triple-pane windows (for the same or lower cost as what other operations were charging for double-pane windows with fewer features) because of longevity. We could not be more happy with the windows and doors themselves: Our house is SO MUCH QUIETER with these windows, and we are already seeing our utility bills decrease as a result.
If you’re in the market for new windows, please keep in mind that you are not just buying the windows themselves—you are also choosing the sales and installation. A perfectly constructed window installed improperly is about as good as the worst window you can buy. In the course of installation, Nick found multiple issues with our old windows (several installed by Pella, the other installed DIY by the previous owner of our home) that likely were also impacting our utility bills over the years.
US Windows and Doors did an excellent job from start to finish. We can only give them our ringing endorsement. It would be my privilege to provide references for them going forward, and would not hesitate to call them again when the need arises.“
“The folks at D&D are fabulous. They work to make the best product possible all while making you feel really good about spending time and money with them during the process! We will never buy doors anywhere else. D&S Door Sales knows customer service.“
“We had 11 windows replaced last week and are very happy with them. The crew was very efficient and cleaned up like they were never there and price was very reasonable for our budget. Plan on getting a door replaced in near future. Highly recommend Rob and countywide windows“
“Very Happy with my Metal roof. They came back and repaired the same roof after a Tree landed on it from the Aug. Tornado 2024. Great Job ! Highly Recommend.“